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Effective Date: [15/05/2025]

Welcome to Nature Nook. By accessing or purchasing from our website https://nature-nook.odoo.com, you agree to the following Terms and Conditions. Please read carefully before making any purchase.

1. Company Information

Business Name: Nature Nook

Website: https://nature-nook.odoo.com

Email: [ nature.nook.pvt.ltd@gmail.com ]

Phone: [+91 8871758489]

Address: [Love Kush chauraya industrial site indor-452010]

2. Products and Pricing

Nature Nook offers [briefly describe your product categories, e.g., eco-friendly lifestyle products, handmade décor]. All prices are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

3. Payment Terms

  • Payments are processed securely via Razorpay using UPI, credit/debit cards, wallets, or net banking.
  • By completing a purchase, you confirm that you are authorized to use the selected payment method.
  • All transactions are final and payments cannot be reversed except under exceptional circumstances outlined below.

4. Non-Refundable Products Policy

  • All products sold on Nature Nook are strictly non-refundable.
  • No cancellations, refunds, or returns will be accepted due to change of mind or buyer’s remorse.
  • Please review your order carefully before finalizing your purchase.
  • If you receive a defective or damaged product, please contact our customer support within 48 hours of delivery with photographic evidence. We may offer a replacement at our discretion. No cash refunds or exchanges will be provided.
  • Refund requests outside the above condition will not be entertained.

5. Order Confirmation and Shipping

  • Once payment is successful, you will receive an order confirmation via email.
  • Orders are processed within [1-3] business days and shipped through trusted courier partners.
  • Delivery timelines vary depending on location, generally within [5-7] business days.
  • Tracking details will be shared once your order ships.

6. Cancellations

  • Orders cannot be cancelled once payment is completed.
  • Please ensure all order details are correct before confirming your purchase.

7. Privacy and Data Protection

  • We collect and use your personal data solely to process orders and communicate with you.
  • We do not share your information with third parties except for necessary order fulfillment and payment processing through Razorpay.
  • For full details, refer to our Privacy Policy [link].

8. Limitation of Liability

  • Nature Nook shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • All purchases are at the customer’s risk and discretion.

9. Governing Law and Jurisdiction

  • These Terms are governed by the laws of India.
  • Any disputes will be subject to the jurisdiction of courts in [Insert City, e.g., Bengaluru].

10. Contact Us

For questions or concerns regarding these Terms, please reach out:

Email: [nature.nook.pvt.ltd@gmail.com]

Phone: [+91 8871758489]

Address: [Love Kush chauraya industrial site indor-452010]