Effective Date: [15/05/2025]
Welcome to Nature Nook. By accessing or purchasing from our website https://nature-nook.odoo.com, you agree to the following Terms and Conditions. Please read carefully before making any purchase.
1. Company Information
Business Name: Nature Nook
Website: https://nature-nook.odoo.com
Email: [ nature.nook.pvt.ltd@gmail.com ]
Phone: [+91 8871758489]
Address: [Love Kush chauraya industrial site indor-452010]
2. Products and Pricing
Nature Nook offers [briefly describe your product categories, e.g., eco-friendly lifestyle products, handmade décor]. All prices are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
3. Payment Terms
- Payments are processed securely via Razorpay using UPI, credit/debit cards, wallets, or net banking.
- By completing a purchase, you confirm that you are authorized to use the selected payment method.
- All transactions are final and payments cannot be reversed except under exceptional circumstances outlined below.
4. Non-Refundable Products Policy
- All products sold on Nature Nook are strictly non-refundable.
- No cancellations, refunds, or returns will be accepted due to change of mind or buyer’s remorse.
- Please review your order carefully before finalizing your purchase.
- If you receive a defective or damaged product, please contact our customer support within 48 hours of delivery with photographic evidence. We may offer a replacement at our discretion. No cash refunds or exchanges will be provided.
- Refund requests outside the above condition will not be entertained.
5. Order Confirmation and Shipping
- Once payment is successful, you will receive an order confirmation via email.
- Orders are processed within [1-3] business days and shipped through trusted courier partners.
- Delivery timelines vary depending on location, generally within [5-7] business days.
- Tracking details will be shared once your order ships.
6. Cancellations
- Orders cannot be cancelled once payment is completed.
- Please ensure all order details are correct before confirming your purchase.
7. Privacy and Data Protection
- We collect and use your personal data solely to process orders and communicate with you.
- We do not share your information with third parties except for necessary order fulfillment and payment processing through Razorpay.
- For full details, refer to our Privacy Policy [link].
8. Limitation of Liability
- Nature Nook shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
- All purchases are at the customer’s risk and discretion.
9. Governing Law and Jurisdiction
- These Terms are governed by the laws of India.
- Any disputes will be subject to the jurisdiction of courts in [Insert City, e.g., Bengaluru].
10. Contact Us
For questions or concerns regarding these Terms, please reach out:
Email: [nature.nook.pvt.ltd@gmail.com]
Phone: [+91 8871758489]
Address: [Love Kush chauraya industrial site indor-452010]